Exchange 2010 Service Pack upgrade fails because of TMListen service (1 min fix)

Problem:

Service 'tmlisten' failed to stop due to error:'Cannot stop tmlisten service on computer '.'.'.

There is no service "OfficeScan NT Listener" in the Services list and NET STOP TMLISTEN does not work...

FIX: 1 minute, no restart

Exchange Error message when trying up run service pack:

Summary: 12 item(s). 1 succeeded, 1 failed.

Elapsed time: 00:00:30

Preparing Setup

Completed

Elapsed Time: 00:00:02

Stopping Services

Failed

Error:

The following error was generated when "$error.Clear(); 

          & $RoleBinPath\ServiceControl.ps1 -Operation:DisableServices -Roles:($RoleRoles.Replace('Role','').Split(',')) -SetupScriptsDirectory:$RoleBinPath;

          & $RoleBinPath\ServiceControl.ps1 Stop $RoleRoles.Replace('Role','').Split(',')

        " was run: "Service 'tmlisten' failed to stop due to error:'Cannot stop tmlisten service on computer '.'.'.".

Service 'tmlisten' failed to stop due to error:'Cannot stop tmlisten service on computer '.'.'.

Cannot stop tmlisten service on computer '.'.

The requested control is not valid for this service

Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex88D115&l=0&cl=cp

Elapsed Time: 00:00:27

Languages

Cancelled

Remove Exchange Files

Cancelled

Preparing Files

Cancelled

Copy Exchange Files

Cancelled

Language Files

Cancelled

Restoring services

Cancelled

Languages

Cancelled

Mailbox Role

Cancelled

Management Tools

Cancelled

Finalizing Setup

Cancelled

SOLUTION:

Run RegEdit and locate the following key

HKLM\SYSTEM\CurrentControlSet\Service\tmlisten

Rename the key i.e. tmlisten2

Start exchange service pack install and this time it will work.

Any comments let me know.

Cheers!

Jakub