Monday 30 April 2018

Office 365 can't provision archive mailbox in post hybrid setup


Error:
The following error occurred during validation in agent 'Windows LiveId Agent': 'Can't enable the archive for 'USER' because this user object is synchronized with the on-premises directory. To enable a cloud-based archive mailbox for this user, you must use your on-premises Exchange admin center or Exchange Management Shell.'

No on-premise exchange does not exists, need to use AD to change the user attribute.

Fix:
Update the following AD User attribute:

msExchRemoteRecipientType

Value:
3


Reference to to msExchRemoteRecipientType values:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_exchon-mso_o365b/recipient-type-values/7c2620e5-9870-48ba-b5c2-7772c739c651